Repair and Maintenance Information (RMI)

Introduction

As a manufacturer of high-quality campers, we are committed to providing all necessary information and support to ensure the safe and efficient repair and maintenance of our vehicles. This page contains essential Repair and Maintenance Information (RMI) required by regulatory authorities, Regulation (EU) 2018/858 of The European Parliament and of The Council of 30 May 2018 and is aimed at service professionals, repair workshops, and other stakeholders.

Access to RMI

To facilitate proper maintenance and repairs, we offer comprehensive access to the following types of information:

  • Service Manuals: Detailed documentation covering routine maintenance, diagnostics, and repair procedures.
  • Wiring Diagrams: Complete schematics for the electrical systems in our campers.
  • Technical Service Bulletins (TSBs): Updates and alerts on any known issues and the recommended solutions.
  • Parts Catalogs: Detailed listings of all parts used in our vehicles, including part numbers and descriptions.
  • Software Updates: Access to necessary software updates for vehicle systems.

How to Access RMI

To ensure that only qualified individuals and entities can access the sensitive repair and maintenance information, we have established a secure portal. Access can be obtained through the following steps:

  1. Registration: Create an account on our secure RMI portal. You will need to provide your professional credentials and affiliation.
  2. Verification: Once registered, our team will verify your information. This process may take up to 48 hours.
  3. Subscription: Choose the appropriate subscription plan based on your needs. We offer various levels of access, from single-day passes to annual subscriptions.
  4. Access: Upon verification and subscription, you will gain full access to our RMI database.

Support and Training

To assist service professionals in effectively using our RMI resources, we provide:

  • Online Training Modules: Interactive courses covering key maintenance and repair procedures.
  • Technical Support: Dedicated support team available via phone, email, or live chat to answer any technical questions.
  • Workshops and Seminars: Periodic in-person and virtual events to keep you updated on the latest repair techniques and vehicle technologies.

Legal Compliance

Our RMI offerings comply with all relevant legal and regulatory requirements, ensuring that we provide accurate, timely, and complete information. This compliance helps maintain the safety, performance, and reliability of our campers.

Number of first stage type-approval

MAN Truck & Bus SE e1*2007/46*1626*27

List of approvals of types – completed vehicles

Terra Preta e32*2018/858*00184*00

Contact Us

For any inquiries or further assistance regarding our RMI services, please contact our support team: